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Customer Reviews

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Great sales staff! Very helpful and reliable - Facebook
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James was outstanding and he was patient with us as we visited several times to make sure we knew what we wanted. We kept in contact via phone as we made changes to our driveway and installed a RV pad. We were not pressured and he promptly answered any questions we had. JR in finance was also very helpful both on the phone and in person-helped us get a lower interest rate through Bank of America (where we conduct all our banking). He made signing all the papers an easy task. I would highly recommend Reliable RV to anyone and we will gladly refer to anyone who talks to us about our new RV.
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Drove up from Dallas to buy my motorhome at Reliable RV. Very pleasant experience. They were able to get the exact model I wanted and everyone was nice and knew their jobs well.
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Was the most greatest experience of my entire life. Everyone Jennifer ,Chris, Nathan, ole expert John was absolutely the best. He did our walk through covered everything. Totally awesome for all the people that worked with us I can't remember all the names of everyone. Clear up to checking out and paying. Even the cashiers were great!!! I was smiling even when I was writing a check for thousands of dollars. I wish there were more stars available it was a 10 star experience
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Great experience with entire staff. From sales to delivery walk thru. Would highly recommend them to everyone.
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We came to Reliable RV to further our education on Airstream Travel Trailers for a goal/dream purchase at least a year or two down the road. Due to the generous amount of time and knowledge shared by our sales person, Christopher, and kindness and willingness to work with our needs and ability of ALL the sales personnel at Reliable RV our future dream of becoming an Airstream owner became a current reality. The help and pleasantness continued on with JR on the financial end, and the extreme kindness and knowledge shared by Ed in going over the intricacies of our new Airstream was incredibly helpful. We will recommend Reliable RV to all that are looking for a thorough and pleasurable purchasing experience.
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James was our salesman. He was a pleasure to work with and we could not have asked for a more open and honest person to help us through this journey of upgrading our travel trailer. Unfortunately I can\t remember the names of the two gentlemen who assisted in our walk-through, but I think they did a pretty good job of showing us everything and answering any questions that we had. We really appreciated the fact that we were able to spend the night on property and that they were able to accommodate us by parking our old unit next to our new one. This allowed us to take our time transferring our stuff into the new one and not be rushed. I\m not sure if any other dealerships do that, but that was a huge advantage of buying from Reliable RV.
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Great experience from start to finish. We bought an older model but were treated as if we were spending a million dollars. This was absolutely the best experience we’ve ever had at a dealership. No high pressure salesmen. We got a good coach at a good price!
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Was treated really well by all the guys at Reliable RV. Highly recommend! I felt like they were upfront about everything I asked about it. Thanks guys!
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Loved buying our RV with Reliable! Rick & Bobbie were fun & very professional. Absolutely love our Winnie
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Very happy with customer service. Marcus, Nate and Bobbie did everything they could to make this as enjoyable as possible. They worked with our budget and treated us with respect. We are excited to take our new motor home out and enjoy the outdoors with our family.
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Rick, Nate and Marcus have been amazing to work with. I highly recommend them for sales, service and financing.
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My experience with Karey Holliday in the parts department while purchasing the new A/C for my RV was impeccable. Your attention to detail and timeliness was only surpassed by your professional and personal phone edicate. Thank You and I will be referring my friends to Reliable RV for parts and service. Thank You.
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Sales and service excellent! No problems. All are very nice and accommodating. The service crew when out of there way to correct problems. Highly recommend this dealership.
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5 stars Mike, Jason, Chris and Mr. Muller were awesome! Really went out of their way to help us! Would definitely use them again!
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great sales staff. They are honest people who do what they are able to do to help their customers.
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Our experience with Reliable was fantastic! We purchased our beautiful Heartland Bighorn fifth wheel and could not be happier. Wayne was fantastic as a salesman, not pushy, friendly, SUPER KNOWLEDGEABLE about everything RV related. Brock and the crew got us all set up and made certain everything was safe and ready to go. All in all, couldnt be happier than with Reliable. Highly recommended, but especially seek out Wayne for your sales person. Thank you Reliable RV!
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Reliable sold my parents a brand new RV which turned out to be a lemon. Initially, it appeared as though my parents would simply be stuck with it. However, after much effort, Reliable lived up to their name and found a way to trade them into a new unit with a financial agreement my parents were happy with. This was the resolution we were seeking and its the one we got. I am quite pleased with how the whole thing worked out, and very glad to see that my parents will now be traveling on their trip in a more dependable unit. Reliable really did come through to make this happen for them and for that, I am quite appreciative. I left the review at four stars because I think that a good inspection of new units upon arrival at the dealership would have caught a lot of the problems the original unit had prior to it being sold to a customer. In any case, we are very thankful and grateful for the way the company came through in what was otherwise a very tenuous and expensive ordeal. Thanks guys!
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We stop in at Reliable just to look and Hopper greeted us and gave us plenty of space, very easy to work with returned the following Wednesday for the orientation and our new 5th wheel. Hopper, thank you for all you did to make this an easy transition. Awesome Job
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They have excellent service, very friendly staff, knowledgeable, and helpful!
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Service has always been there for me. Short wait times. John and his team work for me when insurance or warranty work is required. I highly recommend them
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Great folks who are more concerned about what’s best for us than making the sale. We appreciate all you hours of answering our questions to help us make the right decision for us. Our first choice of RV dealerships. Thanks James and staff!
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If you are going to buy an RV in the Ozarks; you need to pass the others by and go see Rick Muller at Reliable... he is the best around.
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Service department was awesome today helping me understand my motorhome
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Bought motorhome for Robert Douglas. He goes the extra mile to get you a good deal. If I buy another one,it will be from him.
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We just purchased a used Class C Motor Home. Our Salesrep Chris was outstanding, his follow through and attention to detail were off the charts. After 48 years in sales it I hard to be impressed, but I was. Mike who did our walk through was Lao very good and knowledgeable. The entire experience was very good. I would highly recommend Reliable RV and there team to anyone considering an RV.. Thank You
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We came a long way o buy from Reliable, mostly because of how incredible they had been to us over the phone and from four states away. We are thoroughly impressed and pleased.
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Not bad. They have a large selection of RVs. But not much if you are looking for pop-ups or hybrids. It is a lot of walking though if you are not sure what you may want, so be prepared. The staff that we met there were all friendly and helpful.
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Just got my RV de-winterized and road ready. As a new owner, I am so grateful to Mike in service for his extra time showing me how everything works. Great staff....
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Nice staff
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Had a great experience buying our first RV. Chris Rothfuss helped us and was never pushy and answered everything thoroughly. We are first time RVers and they walked us through everything. Really good experience.
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My dad just purchased a class c rv from Reliable RV best services we have ever experienced...Highly recommend Chris and James in the sales department and John in the service excellent walk through. Jennifer for awesome work getting our paperwork done. Thank you all....
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Great sales staff, not pushy at all. Helps find what you are looking for!!
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They have an excellent selection of RVs for you to browse. There are also plenty of parts and accessories. I should mention the sales center was clean and organized. The location is fairly easy to find, too.
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My husband and I purchased our first Motorhome from Reliable RV this week. What a wonderful experience from start to finish! We had previously started our RVing experience with a purchase of a 5th wheel from Camping World. That experience nearly soured us on the whole traveling lifestyle, but Reliable RV went that extra mile to ensure that we found the unit that was right for us. Our salesman listened to our needs and concerns and helped us find the right fit for us. No high pressure sale...Rick made us feel at ease. And, after we made our decision on our Motorcoach, we were provided an extensive orientation on the unit by Ed! Wow! He went through every thing on that coach from the lug nuts to the light fixtures...Ed,...you Rock! Even through financing we were treated so well. Jennifer made that part so easy and understandable. We would highly recommend Reliable RV in Springfield, MO!
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Awesome staff very helpful had a great experience
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We had a blast buying our new motorhome from reliable, Tyler our salesman was great. They worked so hard to get us taken care of, stayed all the way past closing time, on a Friday, last day of the month just to get me taken care of before the weekend. I couldn’t have asked for a smoother transaction. Highly recommend them, We will be back again when it’s time to upgrade!
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We bought our 2009 Holiday Rambler Neptune from Reliable, they bent over backwards to make sure everything was fixed before we drove it off the lot. James Baldwin or Tim Muller are outstanding sales people , if your in Springfield Missouri and your looking for an RV this is place to get a good deal, oh btw you get better deals last of month of September.
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Great selection of new and used RVs. They are great to let you roam around and make yourself at home
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Any idea you have for your dream RV they can order it!!! Just ask for it!!
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We were looking to upgrade our 10 year old travel trailer to something better situated for our family. James initially met with my in-laws and showed them something pretty close to what we were looking for. Our dream camper - the one that checks all of the boxes - probably does not exist, but what James showed them came close. We met with James a few days later to finalize the deal and he could not have been more honest and forthcoming with us. Many salesmen will tell you what you want to hear to make the sale, but we did not get that feeling from James or the rest of the staff. We truly believe they had our best interests in mind. A great benefit of purchasing at Reliable RV is that after the walk-through we were able to spend the night in our new camper on property so that we could finish cleaning out our traded in camper and to get use to the new one. That was a huge positive!
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Bought a class A RV new had to bring it back 5 times to fix slide out problem. Jimmy and Bobby from Marine services diagnosed the problem and fixed it in an hour. We again love our RV GREAT COMPANY
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I recently purchased a Winnebago Travato thru Reliable RV in Springfield, Mo. My salesman was Chris Rothfuss - he was great at showing me the unit & answering all of my questions. He made the purchase of this RV an informative and enjoyable experience. Id recommend him & Reliable RV to anyone!
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Very courteous not pushy, we will return
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Tom Robertson and Marcus Conrad are awesome! They took great care to make sure RV needs were met!
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Good selection but a little on the expensive side. RV service available
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This review is for reliable RV and our salesman Tom Robertson. Went way over backwards to help us make this deal. Nothing but positives to say about him and the entire process with Reliable RV. Would come back again any time.
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Drove 900 miles to purchase a A class from Bobby (best deal) and it was exactly what he said.Ed did the walk around ( hes the best) and jason in service made Sure we were on the road with no worrys. whould buy here again.o ya the wife is very happy also
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Has to be the best buying experience I have ever had
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Christopher and Rick are great. They pointed us to a good deal on a class c and so far so good. We also were pleasantly surprised to see Tom, a salesman we knew from another dealership, now working at Reliable. They have a good selection and we will check with them first when it comes time to purchase another RV.
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The salesman Robert Douglas was great! No pressure. Really understood what we want, never showed us anything that we didnt want to see. He didnt ask for our number, he will email us only what we are interested in. We will definitely keep in touch with him & stop in every time we are in Springfield, until we find the RV we want. Really good place to go. They have a huge range of campers, from pop-ups, all the way to many different motorhomes, travel trailers, toy haulers, etc. Take a look there before you look elsewhere. We were very pleased. They have an RV service center as well. They are just down the street from several good hotels weve stayed at.
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Rick, Nate and Marcus have been amazing to work with. I highly recommend them for sales, service and financing.
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We bought a new 2020 Coachmen Catalina Legacy Edition 293RLDS travel trailer from Reliable RV in May of 2020. Bobby and the crew were awesome to work with. Bobby really knows his stuff and is not high pressure. He helped us chose the travel trailer that worked best for us. The guys in the service and parts department were first class. Our orientation was great. I 100% recommend Reliable RV to anyone who is looking to purchase an RV. 10/10 rating!!!
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Tyler was a fabulous sales man. We were able to complete the sale of our Catilina summit 221dbsck from 500 miles away. Every question we had he was willing to answer, sent us pictures and videos of the trailer we were purchasing. When we drove in to pick her up everything was ready. The staff I can not say enough about. Everyone from the service was amazing. They made sure that we felt comfortable before hitting the road back home. Marcus from financing was funny and made sure that we understood everything and was comfortable with our payments and extra coverage. I can\t express how happy we are with experience with Reliable RV.
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Tyler was a fabulous sales man. We were able to complete the sale of our Catilina summit 221dbsck from 500 miles away. Every question we had he was willing to answer, sent us pictures and videos of the trailer we were purchasing. When we drove in to pick her up everything was ready. The staff I can not say enough about. Everyone from the service was amazing. They made sure that we felt comfortable before hitting the road back home. Marcus from financing was funny and made sure that we understood everything and was comfortable with our payments and extra coverage. I can\t express how happy we are with experience with Reliable RV.